Administrative Professional 1 (Toledo)

Primary Location: United States of America-OHIO-Lucas County
Work Locations: Toledo BSVI/BVR 5241 Southwyck Blvd. Toledo 43614
Organization: Opportunities for Ohioans with Disabilities
Classified Indicator: Classified
Bargaining Unit / Exempt: Bargaining Unit
Schedule: Full-time
Work Hours: 8:00 AM - 5:00 PM
Compensation: $17.76
Unposting Date: Aug 25, 2019, 10:59:00 PM
Job Function: Operational and Administrative Support
Agency Contact Name: Amber Murphy
Agency Contact

Administrative Professional 1 (Toledo)

Job Duties
Empowering Ohioans with disabilities through employment, disability determinations, and independence.

Now accepting applications for Administrative Professional 1

Who We Are:
OOD is a State of Ohio agency that partners with Ohioans with disabilities to achieve quality employment and independence. We are also charged with making determinations on social Security disability.
What We Do:
OOD works with partners to facilitate customized employment plans for Ohioans with disabilities, helps Ohio companies recruit and retain employees with disabilities and we are the sole agency administering the Social Security Disability Insurance (SSDI) and the Supplemental Security Income (SSI) programs in Ohio. To learn more about OOD click here.

Our Divisions:
The Bureau of Vocational Rehabilitation (BVR), a division of Opportunities for Ohioans with Disabilities (OOD), provides individuals with disabilities services and supports necessary to help them attain and maintain employment. Disabilities may include physical, intellectual, mental health, or sensory disabilities.
The Bureau of Services for the Visually Impaired (BSVI), a division of Opportunities for Ohioans with Disabilities (OOD), provides individuals with low vision and blindness services and supports necessary to help them attain and maintain employment.
The Division of Disability Determination (DDD), a division of Opportunities for Ohioans with Disabilities (OOD), in agreement with the Social Security Administration (SSA), is looking for Disability Claims Adjudicators to assist in determining eligibility for Ohioans who apply for Social Security disability benefits.
Division of Employer and Innovation Services (EIS), EIS works to raise awareness of OOD’s mission with employer partners, to promote a talent pool of job-ready candidates, and to support businesses in the hiring and retention of individuals with disabilities. In addition, EIS is instrumental in the development and implementation of the agency’s strategic plan to ensure that client and stakeholder expectations are met, while providing value to Ohio taxpayers through efficiency, effectiveness and accountability of services.
What does an Administrative Professional 1 do?
The duties of an Administrative Professional 1 at Opportunities for Ohioans with Disabilities (OOD) can vary depending on the needs of the assigned area. Some of these duties may include: greeting customers who enter into the reception area; answering phones, fielding general questions and routing calls; providing general information about vocational rehabilitation services; maintaining office calendars for client meeting rooms, staff conference rooms and state vehicles; & performing general administrative duties including processing mail, creating packets and maintaining office supplies.

Characteristics of a Successful Administrative Professional 1
  • Ability to deliver excellent customer service
  • Time-efficient, organized & quality driven
  • Ability to multi-task
  • Excellent communication skills
  • Ability to work well in a team environment
  • Ability to effectively utilize office technology and tools
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1 yr. trg. or 1 yr. exp. in secretarial science or business office applications.

For positions requiring technical terminology, applicants must also have 6 mos. trg. or 6 mos. exp. in relevant technical terminology.

  • Or equivalent of Minimum Class Qualifications For Employment noted above

Knowledge of: office practices & procedures; agency policy & procedures*; report formatting; customer service.

Skill in: typing; personal computer using Microsoft Office software; AWARE case processing application*; performing limited searches on the Internet.
Ability to: carry out instructions in written or oral form; deal with problems
involving several variables within familiar context; read, copy & record figures & letters without errors; proofread & correct letters, reports & inputted data; maintain accurate records; perform basic mathematical computations; transcribe dictation; sort items into categories according to established
methods; communicate effectively with staff, vendors, medical specialists,
clients & the general public; maintain confidentiality of sensitive materials; work in a team environment & cooperate with coworkers, customers & vendors; share & coordinate information with other team members; travel.

(*)Developed after employment.

Applications must clearly indicate how the applicant meets the minimum qualification for the position. All answers to the supplemental questions must be supported by information provided in the work experience &/or education sections on your civil service application. Please do not use “see resume” as a substitution for the completed application; assumptions will not be made. If you don’t demonstrate how you meet minimum qualifications in the supplemental questions, your application will automatically be disqualified from consideration.

Selection Process:
These positions are filled through a two-part process, which consists of a computerized assessment and structured interview.Testing for this position is tentatively scheduled for the week of September 2nd, in Columbus, Ohio. Interviews for this position are tentatively held for the week of September 16th in Toledo, Ohio .

Application Status: You can check the status of your application online by signing into your profile through The application status is shown to the right of the position title(s) to which you have applied along with the application submission details. Questions pertaining to things other than your application status can be directed to

Technical Assistance: Applicants experiencing technical issues should send an email to for assistance.

Background Check Information
The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant form consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.
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