Data Entry Specialist

EquipmentShare is Growing.
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EquipmentShare is searching for a Data Entry Specialist to support our Track team in Kansas City, Missouri.

EquipmentShare is dedicated to creating a connected jobsite for the modern contractor. We deliver technology-driven solutions for construction industry professionals, and we provide a better equipment rental experience, fleet tracking software and hardware security solutions to help contractors work smarter.

In 2018, EquipmentShare opened nine construction yards, expanded into 15 new markets across the nation and welcomed more than 200 new employees to better serve contractors across the nation. Our team wants to transform the norm of the construction industry, which is, by the way, an industry with an estimated value of $12.7 trillion come 2020.

We're finding a better way to build, and people are taking notice: EquipmentShare was voted Best Place to Work 2018 ( http://columbiabusinesstimes.com/2018/06/27/top-of-the-town-2018/ ), and you can read more about what others are saying about us in the WSJ ( https://www.wsj.com/articles/equipmentshare-builds-case-for-peer-to-peer-construction-gear-1485261002 ), Inc Magazine ( https://www.inc.com/greg-satell/heres-how-the-internet-of-things-is-transforming-industries-you-would-never-thin.html ) and EquipmentWorld ( https://www.equipmentworld.com/online-equipment-sales-and-p2p-rental-services-arent-disrupting-anyone/ ).

As we continue to scale our product offerings, services and markets, we need a Data Entry Specialist to assist our Track team and our customers with data collection and input from our Bluetooth Tag devices.

So, What is EquipmentShare?
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While running their construction companies, brothers Willy and Jabbok Schlacks were frustrated with the options they had for renting equipment. Renting was expensive, but owning a piece of equipment was just as costly; plus, it came with long-term maintenance expenses. Contractors didn't have good choices when it came to renting and owning equipment.

With more than 40 years of combined construction experience, they decided it was time to do things differently and build something, for once, for contractors. The brothers originally founded EquipmentShare as a peer-to-peer rental platform at Startup Weekend in Columbia, Missouri, in 2014 and proceeded to catapult their vision to market when they applied and were accepted into Y Combinator's accelerator program ( https://www.ycombinator.com/ ) in Mountain View, California, in 2015.

In just four years, EquipmentShare has evolved greatly as a business and expanded across the U.S. with our brick-and-mortar rental locations and we've captured customers in nearly every state with our cloud-connected telematics platform Track ( https://equipmentshare.com/track ). EquipmentShare today continues the mission of fostering innovation in the dated construction industry.

Your Opportunity to Grow with Us

Our Data Entry Specialist will support our Track team in Kansas City and primarily assist with the data collection and input for our Bluetooth Tag product. Our Bluetooth Tags help contractors and construction professionals locate their equipment assets across multiple jobsites. You'll serve on the front line of data collection and monitor the team's inbox for new asset information from customers using Tags.

As EquipmentShare customers create new assets in our Track telematics platform and monitor the assets with Tags, our Data Entry Specialist will help customers create new assets and follow up with customers when assets are missing information. Our Data Entry Specialist will ensure our customers have a smooth and positive experience using Tags and creating new assets within our software system.

Responsibilities:
  • Monitor customer communication in order to assist customers in a timely fashion. Customer inquiries should be satisfied within 3 hours as long as requests are submitted during business hours.
  • Assist customers in the creation of new assets
  • Serve as an expert in and advocate for our technology and software
  • Perform Track account maintenance as assigned by manager/supervisor
  • Follow up with customers and/or Tag installers to ensure proper asset setup and obtain all necessary asset information
  • Assist Professional Services customers (customers using ___ products) with account setup
  • Complete additional data entry tasks as assigned by other departments or team leaders
About You
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EquipmentShare isn't just another startup looking for a "rockstar hire." Our mission to change an entire industry is a grand mission, so we only hire people who are up to take on this massive challenge with us. In turn, our employees have every opportunity to make a tangible difference at work and succeed. We want employees who are energized by challenge instead of turning away from it.

We are a rapidly growing organization made up of talented individuals who grind until their goals are reached. We know we can't revolutionize the construction industry with mediocre employees and so-so results. We want you to join us if you're thrilled about jumping in, learning fast, caring deeply about our success and achieving wildly.

What You're Working With:
  • You're a great listener and a stellar communicator.
  • You're comfortable speaking with customers and strive to ensure they have a fantastic experience with EquipmentShare.
  • You're self-driven and motivated by challenges. You love to solve problems.
  • Our ideal candidate has solid time management skills.
  • You can juggle priorities and projects and shift from one task to another with ease.
  • Our ideal candidate is a team player.
  • You're ready and willing to jump in and make a difference in an ever-changing, fast-paced work environment.
Why We're a Better Place to Work
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  • Competitive salary
  • Health insurance and medical coverage benefits
  • 401(k) and incentive stock options
  • Generous paid time off
  • Stocked breakroom and full kitchen
  • Volunteering and local charity initiatives that help you nurture and grow the communities you call home through EquipmentCare
  • Opportunities for continued education, mentorship and professional development with conferences, seminars and more.
  • With us, you get a chance to be a part of a growing startup's success and build the foundation for our future.
2019 has been our most pivotal and explosive year yet. If you're ready to invest in our mission, invest in yourself and discover a better place to work, then we'd love to meet you. Apply for a shot to join our team. See what our current employees have to say here. ( https://www.glassdoor.com/Reviews/EquipmentShare-Reviews-E1180553.htm )

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