Under direction, performs a variety of complex, specialized clerical duties in the Medical Unit, types documents, processes records and performs general office support functions involving related steps, processes and/or methods requiring application of agency policies and procedures; determines work methods and procedures to complete assignments; provides information/assistance to explain/clarify rules, processes or procedures.
Requires knowledge, skill and mental development equivalent to completion of high school and two years of related office experience. Requires extensive knowledge of grammar, spelling and punctuation. Requires ability to operate commonly used manual and automated office equipment and perform routine maintenance. Requires ability to type accurately at a rate of 45 words per minute. Requires knowledge and understanding of medical, technical and legal terminology.
8:30 am – 5:00 pm (M-F)
DHS/FCS Englewood FCRC
5323 South Western Ave.
Chicago, IL 60609
Anticipated Started Salary Range – $36,048 - $49,512
Current Bargaining Unit Employees – Collective Bargaining Agreement language applies
Where to Apply:
Include posting ID # and bidders names in subject line when applying
Bureau of Employee Services
100 South Grand Ave East, 3rd floor
Springfield, IL 62762
TO OBTAIN A PROMOTIONAL GRADE FOR THIS TITLE AND OPTION, EMPLOYEES MUST SUBMIT A CMS100B TO THEDHS.HiringUnit@illinois.gov AND ARE REQUIRED TO TAKE THE SKILLS TEST AT CMS BY THE POSTING CLOSING DATE. YOU MUST TAKE A COPY OF YOUR CMS-100B WITH POSTING ID #.
**PLEASE SEE NEW CMS GRADING PROCESS BELOW**
Bids/applications must be received at theDHS.HiringUnit@illinois.gov by the closing date of the posting, late applications will be considered ineligible.
CANDIDATES MUST SUBMIT A SEPARATE BID FORM AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR.
APPLICATION – BIDDING PROCEDURES:
- PROMOTIONAL OPPORTUNITY (applying for a grade OR currently hold a grade): Effective November 1, 2019 CMS Examining will no longer accept CMS100B applications. Current employees interested in this position must submit a bid form and completed Promotional Application (CMS100B, Rev. 07/2019 or newer) to the DHS.HiringUnit@illinois.gov; this must be done within the bid/posting period and contain the posting ID number on the all forms.
- ALL OTHER INTERESTED CANDIDATES (Voluntary Reduction, Job Assignments & Transfer): Applicants must submit a bid form, transfer request form (if applicable), and a completed employment application (CMS100, Rev. 07/2019 or newer) to the DHS.HiringUnit@illinois.gov; this must be done within the posting period and contain the bid/posting ID number on all forms.
Click Here for Applicant Information and Grading Procedures
This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at Work4Illinois@Illinois.gov or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).
Additional Documentation for Office Associate:
Option 2 - Typing
Class Specification (Download PDF reader)
Additional Title and Exam Information (Download PDF reader)
Test Information Guide (Download PDF reader)
These documents are in PDF format and can be viewed using Adobe Reader.
NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.