Public Records Communications Specialist

The purpose of the Public Health Communications Specialist position is to manage the intake and facilitate the completion of public records requests, assist with the review and the redaction of records as required by law, and assist with communication initiatives.

Beside agency wide outreach, this position may interact with the members of the news media, various advocacy groups and other stakeholders, law firms and the public at large. Job responsibilities include the following:

  • Gather, fulfill log and track public record requests from media outlets. advocacy organizations and others by identifying, reviewing and redacting legally protected material in a timely manner
  • Communicate with requestors to obtain the information necessary to fulfill requests to make sure requests and focused and expedited
  • Communicate with appropriate agency personnel to obtain and organizing responsive documents as promptly as possible
  • Provide educational program for divisions regarding standard practice for responding to and fulfilling public records request, abiding by appropriate statutes and regulations
  • Create and implement toolkit to be used across divisions for tracking and fulfilling public records requests
  • Prepare research and background briefings for the Secretary, Director and other senior officials
  • Providing guidance to department and divisions on records retention schedule

Salary Grade: AT01; Recruitment Range: $53,846 - $57,130
Position #60037830

About the DHHS Office of Communications
The Office of Communications is the central press, public relations, marketing and communications section for the North Carolina Department of Health and Human Services. The office provides all the department's public affairs efforts.

Knowledge, Skills and Abilities / Competencies

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified applicants must document on the application that they possess all of the following:

  • Proven skills in verbal and written communication and presentation skills.
  • Knowledge of legal research methods, techniques, sources, databases and other research tools
  • Proven ability to organize work, set priorities, meet critical deadlines and follow up on assignments with a minimum of direction
  • Ability to exercise mature judgment in appraising and analyzing situations and making sound decisions
  • Demonstrated ability to think strategically – to understand customer and business partner needs in a way that will positively impact strategy direction and ongoing decision making
  • Proven ability to establish and maintain working relationships with department leaders, employees and general public
  • Knowledge of case management and/or document management software and Adobe Acrobat
  • Excellent oral and written communication skills using appropriate vocabulary and grammar to inform or persuade targeted audiences at various organizational levels and backgrounds.
  • Ability to work independently with self-initiative and minimal supervision.
Management prefers applicants with the following:
  • Juris Doctorate degree from an accredited law school and active license to practice law in North Carolina
  • Knowledge of state cabinet agency infrastructure, and DHHS functions and operations
Minimum Education and Experience Requirements

Juris Doctor from an appropriately accredited institution.

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